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Responsible Gaming – Stay in Control on tbaje

Gaming on tbaje should always be fun, not stressful. We give you the tools, information, and support you need to keep it that way. Whether you want to set deposit limits, take a break, or just understand the risks better — this page is for you.

Play Responsibly Visit FAQ
tbaje's Responsible Gaming Pledge
Strict 18+ age verification on every account.
Deposit and session limits you can set yourself.
Self-exclusion available at any time, no questions asked.
Reality checks to remind you how long you have been playing.
24/7 support team trained to handle gaming concerns.
Never chase losses — tbaje actively monitors unusual patterns.

Need help right now? Email [email protected] — we respond within 2 hours.

18+
Minimum Age
24/7
Support Available
2h
Max Response Time
0৳
Cost to Self-Exclude
Our Tools

Responsible Gaming Tools on tbaje

tbaje gives every player practical tools to manage their gaming. Use them freely — they are built into your account and cost nothing.

Deposit Limits

Set a daily, weekly, or monthly deposit limit on your tbaje account. Once you hit your limit, no further deposits are accepted until the period resets. This is one of the most effective ways to keep your spending in check. You can lower your limit at any time — increases take 24 hours to apply, giving you time to reconsider. Contact [email protected] to set or adjust your deposit limit.

Session Time Limits

Decide in advance how long you want to play in a single session. When your time is up, tbaje will notify you and give you the option to stop. Time flies when you are playing Dragon Master or Water Polo — a session limit keeps you grounded. You can set this in your account settings or ask the support team to configure it for you.

Reality Checks

tbaje can send you periodic reminders showing how long you have been playing and how much you have spent in the current session. These pop-up reality checks are a gentle nudge to pause, reflect, and decide whether to continue. You choose the interval — every 30 minutes, every hour, or whatever works for you. Small reminders make a big difference over time.

Cool-Off Period

Need a short break without fully closing your account? A cool-off period temporarily suspends your tbaje account for 24 hours, 7 days, or 30 days. During this time you cannot log in, deposit, or play. It is a useful option when you feel like gaming is getting a bit too much but you are not ready for a longer break. Request a cool-off by emailing [email protected].

Self-Exclusion

If you feel that gaming is causing real harm, self-exclusion is the right step. tbaje will close your account for a minimum of 6 months — up to permanent exclusion if you prefer. During self-exclusion, your account is locked, your balance is returned, and you will not receive any promotional messages from tbaje. This is a serious tool and we take every request with full respect and zero judgment.

Loss Limits

Set a maximum amount you are comfortable losing in a day, week, or month. Once your loss limit is reached, tbaje will stop accepting bets from your account for the rest of that period. This tool is especially useful for players who want to enjoy games like Monster Hi-Lo or Piggy Gold without the risk of going beyond their personal budget. Your limit, your rules.

Know the Facts

What Is Responsible Gaming?

Responsible gaming means enjoying online games — like the ones on tbaje — as a form of entertainment, not as a way to make money or escape problems. It means playing within your means, keeping time and money in check, and knowing when to stop.

At tbaje, we believe that responsible gaming is not just a policy checkbox — it is a genuine commitment. We have seen how gaming can bring real joy when it is done right, and we have also seen what happens when it goes wrong. That is why we invest in tools, training, and processes that put player wellbeing first.

For most players, gaming on tbaje is a fun way to spend some free time — a few rounds of Dragon Master after work, a quick session of Ice and Fire on the weekend. That is exactly what it should be. But for a small number of people, gaming can become a problem. Recognising the signs early makes all the difference.

Responsible gaming is not about playing less — it is about playing smart. Set your limits before you start, stick to them, and enjoy the game for what it is.

Warning Signs

Signs of Problem Gambling

Problem gambling can affect anyone. It does not matter how experienced you are or how much you earn. Here are some warning signs to watch for in yourself or someone you know:

1
Spending more money on gaming than you planned or can afford.
2
Chasing losses — playing more to try to win back money you have lost.
3
Lying to family or friends about how much time or money you spend gaming.
4
Feeling anxious, irritable, or restless when you are not playing.
5
Neglecting work, studies, or family responsibilities because of gaming.
6
Borrowing money or selling belongings to fund your gaming.
7
Using gaming as a way to escape stress, depression, or personal problems.
8
Feeling unable to stop even when you want to.

If you recognise any of these signs, please reach out to [email protected]. We are here to help, not to judge.

Practical Guide

How to Stay in Control

Staying in control of your gaming is easier when you have a plan. Here are the steps tbaje recommends every player follow before and during their gaming sessions.

1
Set a Budget Before You Start

Decide how much you are comfortable spending before you open the tbaje app. Treat it like a night out — once the budget is gone, the session is over. Never play with money you need for rent, food, or bills.

2
Set a Time Limit

Decide how long you will play before you start. Use tbaje's session time limit tool or simply set a timer on your phone. When the timer goes off, log out — even if you are on a winning streak.

3
Never Chase Losses

Losing is part of gaming. If you have hit your loss limit for the day, stop. Chasing losses almost always makes things worse. Take a break, come back another day with a fresh mindset.

4
Take Regular Breaks

Step away from the screen every hour. Grab a glass of water, stretch, talk to someone. Regular breaks help you stay clear-headed and make better decisions when you return to the game.

5
Keep Gaming in Perspective

tbaje games are entertainment. Winning is great, but it is never guaranteed. If you find yourself thinking about gaming constantly or feeling stressed when you are not playing, that is a signal to take a step back.

Common Questions

Responsible Gaming FAQ

Email [email protected] with your account details and the limit you want to set — daily, weekly, or monthly. Our team will apply it within 2 hours. You can lower your limit at any time with immediate effect. Increasing a limit takes 24 hours to apply, giving you a cooling-off window.

When you request self-exclusion, your tbaje account is locked immediately. You will not be able to log in, deposit, or play. Any remaining balance will be returned to your bKash, Nagad, or Rocket account. You will also be removed from all tbaje marketing communications. Self-exclusion lasts a minimum of 6 months and can be made permanent on request.

Yes. A cool-off period is a temporary suspension. Once the period you chose — 24 hours, 7 days, or 30 days — has passed, your account automatically becomes accessible again. If you want to extend the cool-off, contact [email protected] before it expires. If you chose self-exclusion instead, the minimum period is 6 months and reopening requires a formal request and a review.

tbaje collects date of birth at registration and may request identity documents — such as a national ID or passport — to verify age. Accounts that cannot be verified as 18+ are suspended immediately and any balance is returned. tbaje takes age verification seriously and conducts checks on a risk-based basis throughout a player's time on the platform.

If you are concerned about someone close to you, the most important thing is to talk to them openly and without judgment. You can also contact [email protected] to report a concern — we will handle it sensitively and confidentially. Encourage the person to use tbaje's self-exclusion or cool-off tools, and remind them that seeking help is a sign of strength, not weakness.

Yes. tbaje monitors account activity for patterns that may indicate problem gambling — such as rapid increases in deposit frequency, extended session lengths, or repeated attempts to deposit after hitting a limit. When our team identifies a concern, we may reach out proactively to check in with the player and offer responsible gaming tools. Player wellbeing is always our priority.
Golden Rules

tbaje's Golden Rules of Gaming

These are the principles every tbaje player should keep in mind every time they open the app.

Play for Fun, Not for Income
Gaming is entertainment. Never rely on tbaje winnings to pay bills or cover living expenses.
Only Bet What You Can Afford to Lose
Before every session, decide your budget. If you lose it, the session ends — full stop.
Respect Your Time
Set a time limit and honour it. Gaming should fit around your life, not the other way around.
Never Chase Losses
A bad session happens to everyone. Walk away, reset, and come back with a clear head another day.
Play Sober and Clear-Headed
Avoid gaming when you are tired, stressed, or under the influence. Your best decisions come from a clear mind.
Ask for Help When You Need It
There is no shame in reaching out. tbaje support is here 24/7 and will always treat you with respect.
Child Safety

Protecting Under-18s

tbaje is strictly for adults aged 18 and over. We take our responsibility to protect minors extremely seriously. Every account goes through age verification at registration, and we conduct additional checks when we have reason to believe an account may belong to someone under 18.

If you share a device with younger family members, we strongly recommend using parental control software to prevent access to gaming sites. There are several free tools available for Android devices that allow you to restrict access to specific apps and websites.

If you discover that a minor has accessed or registered a tbaje account, contact [email protected] immediately. We will close the account, return any funds, and take steps to prevent future access. Protecting young people is a responsibility we share with parents and guardians.

Any account found to belong to a person under 18 will be closed immediately and permanently, with no exceptions.

Parental Control Tips for Android
Use Google Family Link
Google Family Link lets parents manage app downloads and set screen time limits on Android devices used by children.
Set a Screen Lock
Use a PIN, pattern, or biometric lock on your device so children cannot access your tbaje app without your knowledge.
Never Save Your Password
Avoid saving your tbaje login credentials on shared devices. Always log out after each session.
Talk to Your Children
Open conversations about online gaming and money are the most effective protection. Explain why gaming sites are for adults only.
Get Help

Need Support? We Are Here

Whether you have a question about your limits, want to take a break, or just need someone to talk to about your gaming — tbaje support is always available.

Email Support

Send us a message any time at [email protected]. We respond within 2 hours, 24 hours a day, 7 days a week. For responsible gaming requests — limits, cool-off, self-exclusion — we prioritise your email above all others.

[email protected]
Live Chat

Log in to your tbaje account and use the live chat feature for instant help. Our support agents are trained in responsible gaming and can apply limits or initiate a cool-off period directly from the chat window.

Open Live Chat
FAQ Centre

Our FAQ page covers the most common responsible gaming questions — from how to set limits to what happens during self-exclusion. It is a good first stop if you want a quick answer without waiting for a reply.

Visit FAQ
Play Safe on tbaje

Ready to Play Responsibly?

Join tbaje today and enjoy Dragon Master, Monster Hi-Lo, Ice and Fire, and more — with the peace of mind that comes from knowing your limits are in your hands. Register in minutes, set your budget, and play the way gaming was meant to be played.

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18+ only  |  Play responsibly  |  Gambling can be addictive