tbaje Privacy Policy – Your Data, Protected

1 Introduction

This Privacy Policy explains how tbaje ("we", "us", "the Platform") collects, uses, stores, and protects the personal data of players who register and use the tbaje online gaming platform at tbaje.pro. It also explains the rights you have over your personal data and how to exercise them.

tbaje is committed to handling your personal data responsibly and transparently. We collect only what we need, use it only for the purposes described in this policy, and protect it with appropriate technical and organisational measures. By registering a tbaje account or using the tbaje platform, you confirm that you have read and understood this Privacy Policy.

This policy applies to all personal data collected through the tbaje website, the tbaje Android app, and any communications between you and the tbaje support team. If you have questions about anything in this policy, contact us at [email protected] before registering.

2 Data We Collect

tbaje collects personal data in two categories: data you provide directly, and data collected automatically when you use the platform.

Data you provide directly:

• Full name and date of birth — collected at registration for identity verification.
• Email address — used for account communications and support.
• Phone number — used for account verification and payment processing via bKash, Nagad, or Rocket.
• Identity documents — such as a national ID or passport, requested when additional verification is required.
• Support communications — messages you send to the tbaje support team via email or live chat.

Data collected automatically:

• Device information — device type, operating system, and browser or app version.
• IP address — used for security monitoring and fraud prevention.
• Session data — pages visited, time spent, and actions taken on the tbaje platform.
• Transaction data — deposit and withdrawal amounts, timestamps, and payment method references.
• Game activity — bets placed, games played, and session duration.

3 How We Collect Your Data

tbaje collects personal data through the following channels:

• Registration form — when you create a tbaje account on the website or app.
• Deposit and withdrawal transactions — when you use bKash, Nagad, or Rocket to fund or withdraw from your tbaje account.
• Identity verification — when you submit documents in response to a verification request from tbaje.
• Support interactions — when you contact the tbaje support team via email or live chat.
• Platform usage — automatically, as you browse the tbaje website or use the tbaje Android app, via cookies and server logs.

tbaje does not collect personal data from social media platforms or third-party data brokers. All data we hold about you comes directly from your interactions with the tbaje platform.

4 How We Use Your Data

tbaje uses your personal data for the following purposes:

• Account management — to create, maintain, and secure your tbaje account.
• Identity verification — to confirm your age and identity in line with our Terms and Conditions.
• Payment processing — to process deposits and withdrawals via bKash, Nagad, and Rocket.
• Customer support — to respond to your queries and resolve issues with your tbaje account.
• Security and fraud prevention — to detect and prevent unauthorised access, fraud, and money laundering.
• Responsible gaming — to monitor gaming activity and identify signs of problem gambling behaviour.
• Platform improvement — to understand how players use tbaje and improve the experience over time.
• Legal compliance — to meet obligations under applicable laws and regulations.

tbaje does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. We do not use your data to build advertising profiles or target you with third-party ads.

5 Sharing Your Data

tbaje does not sell, rent, or trade your personal data. We share data only in the following limited circumstances:

• Payment processors — bKash, Nagad, and Rocket receive the transaction data necessary to process your deposits and withdrawals. These providers have their own privacy policies and are responsible for data they collect directly.
• Identity verification providers — where tbaje uses a third-party service to verify your identity documents, that provider receives only the data necessary for verification and is contractually bound to protect it.
• Legal and regulatory authorities — tbaje may disclose personal data to law enforcement or regulatory bodies where required by applicable law, court order, or to protect the rights and safety of tbaje and its players.
• Service providers — tbaje works with a small number of trusted technology providers (for example, hosting and security services) who may process data on our behalf. All such providers are bound by data processing agreements that restrict how they can use your data.

In all cases, tbaje shares only the minimum data necessary for the specific purpose. We do not share your data with advertisers, data brokers, or any party for commercial gain.

6 Payment Data

When you make a deposit or withdrawal on tbaje using bKash, Nagad, or Rocket, your payment is processed by the relevant mobile money provider. tbaje does not store your full mobile banking credentials or PIN. We retain only the transaction reference, amount, timestamp, and the last few digits of the mobile number used — sufficient to match the transaction to your tbaje account and resolve any disputes.

All payment data transmitted between your device and the tbaje platform is encrypted using TLS. tbaje does not have access to your mobile banking account and cannot initiate transactions without your explicit action.

7 Cookies

tbaje uses cookies — small text files stored on your device — to make the platform work properly and to improve your experience. Here is what we use cookies for:

• Essential cookies — keep you logged in and maintain your session while you use tbaje. Without these, the platform cannot function.
• Preference cookies — remember your settings, such as language and display preferences.
• Analytics cookies — help us understand how players navigate tbaje so we can identify and fix problems and improve the experience. Data collected is aggregated and anonymised.

tbaje does not use advertising cookies or tracking cookies that follow you across other websites. You can manage or disable cookies through your browser settings. Note that disabling essential cookies will prevent you from logging in to your tbaje account.

8 Data Retention

tbaje retains your personal data for as long as your account is active and for a reasonable period after account closure to meet legal, compliance, and dispute resolution obligations. Specific retention periods are as follows:

• Account data — retained while your account is active and for up to 5 years after closure.
• Transaction records — retained for the period required by applicable financial regulations, typically 5–7 years.
• Support communications — retained for up to 2 years after the last interaction.
• Identity documents — retained for the period required for compliance purposes and securely deleted thereafter.
• Session and analytics data — retained in anonymised form for platform improvement purposes.

Once data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you. You can request early deletion of your data by contacting [email protected], subject to any legal retention obligations that apply.

9 Security

tbaje takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, or misuse:

• All data in transit is encrypted using TLS (Transport Layer Security).
• Data at rest is encrypted using AES-256 or equivalent standards.
• Access to personal data is restricted to authorised tbaje staff on a strict need-to-know basis.
• Our systems are protected by firewalls and intrusion detection tools.
• We conduct regular security reviews and vulnerability assessments.
• Staff with access to personal data receive data protection training.

Despite these measures, no system is completely immune to security risks. In the event of a data breach that affects your personal data, tbaje will notify you promptly and take immediate steps to contain and remediate the breach.

10 Your Rights

As a tbaje player, you have the following rights over your personal data. To exercise any of these rights, contact [email protected] with your account details and the specific request. We will respond within 72 hours.

tbaje will not charge a fee for handling data rights requests made in good faith. We may ask you to verify your identity before processing a request to ensure we are responding to the correct person.

11 Minors

tbaje does not knowingly collect personal data from anyone under the age of 18. The tbaje platform is strictly for adults. If tbaje discovers that personal data has been collected from a minor, that data will be deleted immediately and the associated account will be closed.

If you are a parent or guardian and believe that a minor has registered a tbaje account, please contact [email protected] immediately with the relevant details. We will investigate and take action promptly.

12 Changes to This Policy

tbaje may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our data practices. When we make changes, the updated policy will be published on this page with a revised "last updated" date.

Where changes are material — meaning they significantly affect how we use your data or your rights — tbaje will notify registered players by email or via an in-app notification before the changes take effect. Your continued use of the tbaje platform after a policy update constitutes acceptance of the revised Privacy Policy.

13 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how tbaje handles your personal data, please get in touch:

• Email: [email protected] — responses within 72 hours for data requests, 2 hours for general support.
• Live Chat: available 24/7 on the tbaje website and Android app.
• FAQ: visit the tbaje FAQ page for answers to common privacy questions.

tbaje takes every privacy concern seriously. If you are not satisfied with our response to a data rights request or privacy complaint, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction.